WhatsApp, Messenger to Interoperate in Compliance with EU’s DMA

Joseph Adebayo

Meta has provided details on its plan to make WhatsApp and Messenger interoperable with third-party messaging services, in compliance with the European Union’s Digital Markets Act (DMA). The act, which took effect on March 7, 2024, requires companies like Meta to open up their services to competitors and prevent unfair practices.

What’s Happening & Why This Matters

The company outlined a set of protocols and standards that third-party service providers would need to follow to ensure that their messaging services can connect with WhatsApp and Messenger. Specifically, they will be required to implement the Signal Protocol for end-to-end encryption, package encrypted communications into a certain type of XML, and use a “plug-and-play” model to connect to Meta’s infrastructure.

TF Summary: What’s Next

This move does pose potential challenges. One risk is data loss of direct connection to clients for WhatsApp.  Another is security risks if data is exposed to proxy servers (an intermediary connection between users and the internet that can prevent bad actors from entering a private network).

These are important considerations for ensuring the safety and privacy for the platforms’ users.

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By Joseph Adebayo “TF UX”
Joseph Adebayo is the user experience maestro. With a degree in Graphic Design and certification in User Experience, he has worked as a UX designer in various tech firms. Joseph's expertise lies in evaluating products not just for their technical prowess but for their usability, design, and consumer appeal. He believes that technology should be accessible, intuitive, and aesthetically pleasing.
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