EVs: JuiceBox Quits, Cybertruck Faces Fifth Recall

Joseph Adebayo

Electric vehicle (EV) owners are facing challenges from two major players in the market: JuiceBox and Tesla. JuiceBox, a leading provider of EV chargers, announced a sudden shutdown that leaves its customers in the lurch. Meanwhile, Tesla is dealing with its fifth recall of the year for the Cybertruck, this time related to a faulty rearview camera.

What’s Happening & Why This Matters

JuiceBox’s parent company, Enel X, has decided to close its electric mobility operations in the U.S. and Canada. This abrupt closure comes amid shifting business strategies and market changes in the U.S., including high interest rates and slower growth in the EV market. The JuiceBox chargers will continue to physically charge vehicles, but all software and connected features, including the app, will no longer function. For JuiceBox users, this means the once highly functional chargers will become basic, unsupported devices. The news has sparked outrage among customers, some of whom have already contacted the Federal Trade Commission (FTC) for support.

On the other side, Tesla has issued its fifth recall for the Cybertruck, this time due to a malfunction in the rearview camera. The defect can delay the rear camera’s display for more than two seconds, posing a safety hazard when reversing. Although Tesla has not reported any accidents or injuries linked to this issue, the company has received several warranty claims. Tesla has already issued an over-the-air software update to address the problem, but this recall adds to a growing list of issues with the Cybertruck this year, including problems with the warning lights, accelerator pedal, and windshield wipers.

Key Points:

- JuiceBox has abruptly ceased operations in North America; customers will no longer have access to connected features or customer support.
- Tesla faces its fifth recall for the Cybertruck due to a faulty rear-view camera.

TF Summary: What’s Next?

EV owners relying on JuiceBox chargers may need to seek alternative solutions as Enel X exits the U.S. market. Tesla, on the other hand, continues to face technical challenges with its Cybertruck, but the company’s quick response with software updates suggests it is working diligently to resolve these issues. For consumers, the ongoing recalls raise concerns about the Cybertruck’s reliability, though Tesla remains proactive in addressing problems as they arise.

— Text-to-Speech (TTS) provided by gspeech

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By Joseph Adebayo “TF UX”
Background:
Joseph Adebayo is the user experience maestro. With a degree in Graphic Design and certification in User Experience, he has worked as a UX designer in various tech firms. Joseph's expertise lies in evaluating products not just for their technical prowess but for their usability, design, and consumer appeal. He believes that technology should be accessible, intuitive, and aesthetically pleasing.
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